How it all works...

We've had a number of people asking us exactly how the Surrogate Grandparents service works, so we thought we had better put it down in writing to give you a better idea.

Step 1 - Send in your registration form that is online here

Step 2 - Complete the Police Vetting form here along with a copy of your photo ID (Driving licence or passport preferred) and send it to

Step 3 - Make your Lifetime membership payment to our bank account. Membership prices are as follows:

Family Basic Membership (visiting at rest homes only): $39.00

Family Basic (Community Services Card): $29.00 - please supply photo of your card.

Family Active Membership: $79.00 

Family Active membership (Community Services Card): $59.00

(Family Active Membership is more for Families and Grandies who want to "get out there', people who want to have some fun, get out and explore, visit beaches, family trips, do all sorts of fun stuff both out of the house and in - the relationship very much depends on the individuals involved but could be the sort of things that many families do together to support and spend time with each other) 

Please transfer your membership fee to: 

Surrogate Grandparents New Zealand Charitable Trust

Kiwibank: 38-9019-0393298-00

If you would prefer to pay by credit card we can send you the Paypal link, but there will be an additional fee to cover administration charges. Do let me know if you would prefer to do this.

If you are a Grandparent wanting to volunteer to Grandparent a family, the membership is FREE, however we would be very grateful for a donation of $10 per adult to cover the cost of the police check. You donation can be made here.

Step 4 - We will then submit your police vetting application and start to compile a profile for you from your registration information.

Step 5 - Once we receive your police clearance  (this can take 4 - 6 weeks) we will then promote you (anonymously) on our website & social media as well as in your local area to find you a suitable match. If we have someone already in your area we will contact them to see if they would be interested in meeting with you.

Step 6 - Both parties will be provided with some Guidance information regarding meeting up with a local family or Grandie.

Step 7 - Once you decide that you would like to meet, our office or your local volunteer will arrange a meeting with you both..

Step 8 - A meeting takes place at a mutually convenient public place, we suggest a cafe environment!

Step 9 - If you decide that you would like to get to know the family/Grandie that you have met with, it is then up to you to arrange this (we can be involved again if you wish).

Step 10 - If you decide that you do not have the connection that you would like with the family or Grandie(s) that you met,  please do be honest and do let us know asap so that we can continue looking for you .

Step 11 - If, however you get on like a house on fire (which we sincerely hope you do!), do also let us know, tell us stories, send in photos and rave about what you are getting upto! We can then direct our search to other families and Grandies who still need to find a match.. 

The relationship you have with your family or Grandie is a very personal one, and we urge that you use your intuition and common sense in this relationship, as with any other in your life. Your Guidance Notes will give you some Do's and Don'ts, but ultimately we should all treat each other with kindness and respect, and accept that this is a relationship of give and take and one that we hope will bring long lasting friendships and family bonds. The ideal being that you become like one big family!

I hope that clears it up for you! Feel free to ask any further questions if you wish...

Much love, Jo xox

Member Login
Welcome, (First Name)!

Forgot? Show
Log In
Enter Member Area
My Profile Not a member? Sign up. Log Out